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Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
[email protected]
+88 (0) 101 0000 000
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Client Portal (866) 963-0424

Exciting News From Alpha Hosting!

Dear loyal customers, we want to update you with some exciting news:

Alpha Hosting has been acquired by the Liquid Web Family of Brands. We are very excited about what this means to you, and wanted to personally explain the positive changes the acquisition will bring to your business.

Why are we doing this? Well simply put, technology is changing so fast, we thought it was time to move our customers to a provider who can deliver the infrastructure, security, reliability, and most importantly, a world-class support team that you certainly deserve.

Your business will now benefit from DDOS protection, enhanced security, an advanced platform, and a wide product portfolio of services (to name just a few) that can help your online presence stay safe and your business grow.

Why Liquid Web? Liquid Web has been a leader in hosting for more than 20 years. They are known for their wide and deep product portfolio, industry leading performance and guarantees, and a customer satisfaction rating that leads the industry. They have the fastest Cloud VPS platform in the industry and have been innovating with Managed WordPress and Private Cloud, a platform that can give you an army of servers for amazing redundancy and scalability. And, of course, they are known for their high performance Dedicated servers. They even help build custom solutions for businesses using dedicated, cloud, or hybrid infrastructure. They are a powerful hosting provider with a great reputation.

Known for being “the Most Helpful Humans in Hosting”, you will find that Liquid Web mirrors the Alpha Hosting beliefs of honesty, integrity and support. There is no doubt in my mind that you will not only continue to have a best in class experience with Liquid Web, but that you will now see an entirely new level of support:

  • 24x7x365 Support via ticket, chat, and phone.
  • Over 250 RedHat Linux, Microsoft, and Cisco certified technicians.
  • Level 3 Technicians on-site at their wholly owned Data Centers.
  • Specialized staff dedicated to solving difficult problems related to server security, data restoration, and hardware changes. (They work around the clock catching and preventing threats before they impact your services.)
  • An industry-leading guarantee of 100% network and power uptime, or Liquid Web credits your account 10x.

This is important to your business, and very few companies in the world do it as well as Liquid Web.

So what happens next? Liquid Web will be communicating with you over the coming days and weeks. We have structured this so that you can have confidence that we are making this as smooth a transition as we can.

Liquid Web has a dedicated Migrations team who will work with you individually to migrate your specific configurations. Each migration will be scheduled at a time that works best for you.

Thank you for helping us grow Alpha Hosting. We are deeply appreciative of your business and your loyalty and are confident that you are moving to one of the best hosting providers we know. And there is no doubt that your business deserves and will benefit from the kind of expertise, support, and product offerings that Liquid Web delivers!

We encourage you to learn more about Liquid Web’s Nexcess products at www.nexcess.com, as their entire suite will now be available to you!

Best Regards,

Alpha Hosting Leadership